Q1: Who is Global-American Investments?
Q2: Who is Penson Financial Services?
Q3: Is my money safe?
Q4: How does your trading platforms differ from other on-line brokerages?
Q5: Which trading platform is right for me?
Q6: What are your fees and commissions?
Q7: What are your account requirements?
Q8: How do I open an account?
Q9: I live outside of the United States - can I still open an account?
Q10: What type of options trading do you offer?
Q11: Who can I contact for questions?

Q1: Who is Global-American Investments, Inc.?

A: Global-American Investments, Inc. is a California based registered broker/dealer, specializing in providing advanced order entry system trading technologies to active online investors. The order entry system trading platforms we offer provide our clients with fast execution speed and information delivery. We employ experienced brokerage professionals to provide high levels of customer support.
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Q2: Who is Penson Financial Services, Inc.?

A: Penson Financial Services, Inc., clears our securities transactions and handles all of the cash and securities for our customers. For more information on Penson Financial Services Inc., visit them at www.penson.com
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Q3: Is my money safe?

A: Global-American Investments Inc is a member of SIPC*, which protects securities customers of its members up to $500,000 (including $250,000 for claims for cash). Explanatory brochure available upon request or at www.sipc.org.

In addition, Penson Financial Services Inc. has purchased a supplemental insurance policy for an additional $10,000,000 to protect customers against Penson Financial Services' failure.

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Q4: How does your software differ from other on-line brokerages?

A: Most traditional online brokers offer web-based trading systems. This means that your order, when entered online, is simply a message to a broker who then places the trade for you. Many such firms have order flow agreements with particular Market Makers. With Global-American Investment's platforms, intermediaries are eliminated, which potentially result in more efficient transactions.
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Q5: Which trading platform is right for me?

A: Global-American Investments offers its clients three distinct trading platforms. Each has a unique array of trading tools. We do not consider one product to be superior to another; the proper choice depends on your trading needs and level of experience. For information on our trading platforms please visit the Trading Products section of this website.
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Q6: What are your fees and commissions?

A: We offer very competitive discounts on commission fees and trading platforms fees based on trading volumes. Please contact our office at (909) 396-8899 for full fee disclosure.

Q7: What are Global-American Investments account requirements?

There are two requirements to open Global-American Investment's account.

1. Financial Suitability: Global-American Investment's clients must be able to withstand the risks associated with active trading. Therefore, you must be able to certify that you meet or exceed the following: U.S. $35,000 annual income AND U.S. $50,000 liquid net worth*.
( * Liquid net worth is exclusive of primary residence or farm. It may also not include real estate, collectibles, or other items that may be of value but cannot be readily converted to cash.)

2. Minimum Equity: Initial funding requirements for non-day trading accounts is a minimum of $10,000 cash or net equity in freely transferable securities or a combination of both. An initial funding and maintenance requirement for pattern day trading accounts is US$25,000 per regulatory requirements. We recommend a higher initial deposit for more flexibility in trading activities.

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Q8: How do I open an account?

A: Follow the instruction on the open account page. If you have any questions about the account opening procedure please contact one of our support representatives at (909) 396-8899.

Q9: I live outside of the United States - can I still open an account?

A: Due to regulatory issues, Global-American Investment's accounts are not available for residents of the following countries: Afghanistan, Australia, Angola, Burma (a.k.a. Myanmar), Canada, Cuba, France, Guam, India, Iran, Iraq, Libya, Netherlands, Nigeria, Russia, Sudan, and Syria.
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Q10: What type of options trading do you offer?

A: After GAI Compliance has approved an account for options trading, customers who choose SE Global Trade as their trading platform have the capability to enter option orders right from their trading terminal. Alternatively they can phone in their option orders to our trading desk. There are higher costs associated with phone in orders - please contact one of our support representatives at (909) 396-8899 for more information.
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Q12: You can contact Global-American?

A: Investments customer service by phone at (909) 396-8899. If you prefer, you can correspond with us via email at info@ga-securities.com. Our Customer Support Representatives are available 6:30am to 5pm Pacific Coast Time- Monday - Friday.
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The risk of loss in electronic trading can be substantial. You should therefore consider whether such trading is suitable for you in light of your circumstances and financial resources. Not all securities, products or services described are available in all countries, and nothing herein is an offer or solicitation of securities products and services in any jurisdiction where their offer or sale is not qualified or exempt from registration. Please be aware that in the event of a power failure or brownout, customers may have a potential problem reaching Global-American Investments, Inc., or being able to access their accounts to trade. Copyright 2000, 2001. All rights reserved. ©