Support Services

Our support team of knowledgeable registered representatives provides our customers with all of the necessary information and assistance they need to make trades. This team is available to assist you or answer any of your questions related to trading or other procedures either by phone at

(909) 396-8899 between the hours of 6:30 a.m. and 2:00 p.m., Monday to Friday (PST).

Our Trader Support team can assist you at all stages of your trading. These include:

    • Software installation
    • Instructions in the use of our software trading tools
    • Manually entering buy/sell orders
    • Account assistance
    • Margin call explanations
    • Trade Queries

For email inquires, please use the following links:

General Information:

Info@ga-securities.com

Account Services:

Account@ga-securities.com
Existing customers who have questions regarding account balances, client services, billing procedures, confirmations, data fees, etc.

New Account Services:

NewAccount@ga-securities.com
All the information you need for opening a new account, or inquiring on the status of your application.

Tech Support:

Tech@ga-securities.com
For existing customers, this department can assist you with any technical problems regarding your Internet connection or software.

Customer Comments:

Webmaster@ga-securities.com
To help us serve you better, we welcome your comments concerning our services and our Web site.

 

       

 

The risk of loss in electronic trading can be substantial. You should therefore consider whether such trading is suitable for you in light of your circumstances and financial resources. Not all securities, products or services described are available in all countries, and nothing herein is an offer or solicitation of securities products and services in any jurisdiction where their offer or sale is not qualified or exempt from registration. Please be aware that in the event of a power failure or brownout, customers may have a potential problem reaching Global-American Investments, Inc., or being able to access their accounts to trade. Copyright 2000, 2001. All rights reserved. ©